Frequently asked question

You can reach us at support@moonforest.com or through our live chat feature on the website.

Orders cannot be modified after placement, but you may cancel it before shipping and place a new one.

Delivery times vary by location, typically ranging from 3-7 business days.

Contact our support team within 7 days of delivery with images of the damaged item for a return or refund.

Go to 'My Orders' in your account and click on 'Track Order' to see the latest updates.

We accept credit/debit cards, net banking, UPI, and digital wallets.

Click on the 'Sign Up' button, enter your details, and verify your email to create an account.